I’ve worked on various Sitecore implementations where the customer has often run into issues with data not being returned as expected the first thing I do now to troubleshoot is to check the Solr Index.
Check Solr Is Up
- If you are not sure of the address of your Solr instance you can locate the url in the following configuration file app_config/includes/Sitecore.ContentSearch.Solr.DefaultIndexConfiguration.config and the setting, for example: <setting name=”ContentSearch.Solr.ServiceBaseAddress” value=”https://localhost:8983/solr“></setting>
- Use Solr Ping to check the status of the master solr index http://localhost:8983/solr/sitecore_master_index/admin/ping?wt=json
- You should receive the following output with the status of OK:
