Sometimes you run into scenarios where you cannot reproduce a bug/issue locally and requires you to investigate the issue on actual server where your are experiencing the issue. Now as it is a higher environment you most likely don’t have the luxury or at least you shouldn’t have Visual studio running on this environment where you could easily debug.

Thankfully though with the right tools and access you can easily setup remote debugging and step through the code as if it were running on your local environment and hopefully shine some a light on the problem.

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